FAQ

•  The following services are offered but are not covered by MSP and will be involve some fee (Private pay)
• 1) Driver’s License examinations, Occupational Fitness Assessment, Camp/School/Work form examinations
• 2) Medical sick note for school/work/ICBC or WCB related claims if deemed appropriate
• 3)  Handidart, SPARC applications if eligible (There is a fee for these services as they are not covered by MSP/ICBC/WCB).

Appointments can be made

• ONLINE at mygpsite.com/omamedicalfamilypractice (In person visits on Mondays & Fridays ) (Tele-visit on Tuesdays & Thursdays).
• Phone: 604 873 6624 (9.30 AM – 4 PM on Monday, Tuesday, Thursday and Friday)
• Please book in advance. However if it is an urgent issue, let the Receptionist know about it so that you she could book a “Fit -In” appointment usually on the same day or at least the next day. During such “Fit In” appointments the urgent issue will be taken care of and if there are other less urgent problems, another appointment will be booked, so that the other patient after you would not have to wait for much longer time
• If the visit is about a Form to be filled out, please bring the Original or Printed form with you

A routine office visit is scheduled to last 10 minutes or more in some cases.  We are able to deal with 1 problem thoroughly at each office visit. MSP covers one problem only.

If you are unsure whether your other medical concerns needs to be addressed on the same day, let the doctor know your concern. That would allow the doctor to prioritize and assess you for the most important or urgent issue, and also decipher if the other issues could be related to your main concern.  This will also help the doctor to address any other  important problem, without encroaching on the next patient’s appointment time or prolonging the wait time for the other patients.

If there are more non-urgent medical problems that needs assessment, we could schedule another appointment in a timely manner.

As the doctor is registered only at the province of BC, prescriptions and consultations (Tele visit or email) CANNOT by provided while outside of BC. Prescriptions are not usually recognized out of the province.

It is strongly recommended that travelers purchase travel Healthcare Insurance before leaving Canada and to seek local health care services for any medical issues or prescriptions.

We offer early pregnancy care usually until 20 weeks and later transfer the care to an a health care provider of your choice like an Obstetrician, a Family doctor who delivers babies or a midwife).

Please contact us at the earliest if you are pregnant, so that the pregnancy care related tests and ultrasound could be organized as some tests are ** time sensitive and must be done before the cut off dates.

Please start taking Prenatal Vitamins or Materna with folic acid of 5oo-600 mcg once daily right away if you had not been taking it. Avoid alcohol, tobacco or other recreational drugs as it could affect your baby.

*Please see the following link for useful information and resources on pregnancy (Family Doctors who provide maternity care)   http://pregnancyvancouver.ca/

When booking your appointment, please let the Receptionist know that this is an ICBC related visit and also provide her the ICBC Claim number during the FIRST visit. You will be asked to fill out an injury report. If you need to be seen by the doctor at the earliest, please let the Receptionist know about it. If the symptoms are severe, please visit the Hospital ER at the earliest.

Please book an appointment 2-3 days after getting the tests done, if you would like to discuss about the results. If you are particularly concerned about a pending test result, you are welcome to call the office to check if your test result has arrived.

The doctor will contact you depending on the priority, if it is abnormal or needs to be discussed with you.

You can access your results on-line at https://mycarecompass.lifelabs.com/(except for some sensitive results like HIV that are done at BC Center for Disease Control).

https://mycarecompass.lifelabs.com/

• Blood tests – 1 to 14 days
• PAP tests – upto 6-12 weeks
• Downs syndrome screening test – 1-3 weeks after the Part 2 screening blood test(around 16-18th week of pregnancy)
• Xray results – 1 to 2 days
• CT/MRI/ BMD results – variable; the doctor will contact you

One needs to book an appointment for arranging referrals to Specialist, Massage therapist or Physiotherapist. While referring to Specialists, we may need to update your current medication list including over the counter supplements; therefore please keep your medication list.

When booking your appointment,

• please let the Receptionist know that this is a WCB visit

If this is a New claim, please provide the following information to the Receptionist

• the WCB Claim number
• the date of injury
• the Employer name
• the Employer address and
• the Employer phone number.