New Patients

NOT ACCEPTING new patients

- No walk-ins available. - As of March 2016, Dr. Joanna Law and Dr. Kwok Yik's Office is officially closed. Please do not contact this location regarding referrals.

Hours of Operation

  • Mon9:00 AM - 5:30 PM
  • Tue9:00 AM - 5:30 PM
  • Wed9:00 AM - 5:30 PM
  • Thu9:00 AM - 5:30 PM
  • Fri9:00 AM - 5:30 PM
  • Sat10:00 AM - 3:00 PM
  • Sunclosed
  • Our clinic is closed during all holidays.

Holiday Hours

Services

Centro Medical provides Family Practice and General Surgery Services.
About Us

About

ABOUT CENTRO MEDICAL

We are a multi-disciplinary medical office in the heart of Vancouver. We strive for excellence and professionalism in providing quality medical care to all our patients. We provide a variety of primary and specialized medical care to our patients, ranging from newborn to elderly. Our family physicians provide routine preventative care, manage acute illnesses and injuries, and oversee chronic disease management. Our general surgeons provide consultative surgical services and perform minor surgical procedures in the […]

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Policies

Kindly book your routine appointments ahead of time. It is helpful to inform the receptionist when calling to book an urgent appointment due to acute illness. They will make every effort to fit you in for the next available appointment. Occasionally, this may involve you seeing another physician in the clinic. Patients are generally not seen on a walk-in basis, although same-day appointments may be made available for patients requiring urgent medical attention. This policy ensures that patients with booked appointments are prioritized.

Your time is valuable, and our goal is to stay on schedule. Patients are encouraged to express one major medical concern or two minor concerns per visit to allow your concerns to be properly addressed and for our physicians to stay on time. Whenever possible, please tell the receptionist the reason for your visit, so they can book your appointment length appropriately. Unfortunately, there are times when unexpected events or medical emergencies occur, and you may be left waiting. Thank you in advance for your understanding and patience.

We strongly encourage our patients to see a physician within our clinic, if possible, even if your regular physician is unavailable. We share our medical record system, so your file can be reviewed by whichever physician you see, allowing for continuity of care. If there are any medications prescribed, or investigations ordered, your usual physician will be able to access these records and results, to ensure timely follow-up, and to avoid repeated or unnecessary tests. If you attend a walk-in-clinic, your regular physician may not receive any information about the visit, or any subsequent test reports.

You must be referred by an emergency room physician, hospital physician or your family physician to see one of our surgeons. You should receive your appointment information from your referring physician. If you are unsure of the reason for the visit, please discuss with your primary care physician prior to your specialist appointment.

Please be aware that the BC Provincial Medical Services Plan does not cover all medical services. Centro Medical follows the British Columbia Medical Association guidelines in charging for uninsured services. If you are unable to pay the full fee due to financial hardship, kindly inform myself or the receptionist regarding alternative arrangements.

Some examples of uninsured services include:

  • Work or school sick notes, insurance forms and letters
  • Driver’s Medical Examinations
  • Physical fitness examinations for school, employment, summer camp, etc.
  • Removal of benign skin lesions for non-medically necessary or cosmetic reasons.

If there are test results to be reviewed, the receptionist will call you specifically to book a follow-up appointment. Our front staff are unable to provide results over the telephone. Please do not automatically assume that “no news is good news”, because unfortunately, there are rare instances when our office may not have received your results. It is recommended that you schedule a follow-up appointment to review all test results, especially if you have ongoing medical concerns.

Referrals to specialists and other allied health professionals will be done only during a scheduled appointment visit. This also applies for re-referrals to specialists you have seen in the past. Please notify your physician if your specialist has advised you to obtain a new referral, even if you already have a follow-up appointment booked.

March
30
th
Dr. Joanna Law’s Office no longer open

As of March 2016, Dr. Joanna Law and Dr. Kwok Yik’s Office is no longer open. Please do not contact our office regarding referrals.

March
21
st
Easter Monday!

Happy Monday everyone! Hope you all had a wonderful weekend. Easter Monday is just around the corner on March 28th, 2016 so our clinic will be closed. Please direct all calls / messages to us at the next business day. As always, enjoy the sun and have a great Easter egg hunt.

March
15
th
Good Friday Next Week!

Hi everyone, Just letting you know that we will be closed on March 25th, 2016 because it will be Good Friday. Enjoy the sun!

Contact Us

  • 4610 Main St, Vancouver, BC, V5V 3R7, Canada
  • (604) 559-9933
    (604) 559-8811 - Surgical
  • (604) 599-9911
    (604) 559-8808 - Surgical